Sales Policy

Effective Date: November 22, 2024

At Tor Power Nari, we aim to provide a smooth and transparent shopping experience for all our customers. This Sales Policy outlines the terms and conditions that apply to the purchase of products from Tor Power Nari (torpowernari.net). By making a purchase on our website, you agree to comply with these terms.

Tor Power Nari
Address: 2107 Carson Street, San Diego, California, United States
Phone: 858-924-8033
Email: info@torpowernari.net
Website: torpowernari.net

1. Product Availability and Pricing

  • Product Availability:
    All products listed on Tor Power Nari are subject to availability. While we strive to keep our website up to date with accurate stock levels, there may be occasions when products are out of stock or discontinued. In such cases, we will notify you promptly via email or phone and provide options for alternative products or a refund.

  • Pricing:
    Prices displayed on our website are in USD and are subject to change without notice. The final price for an order will be confirmed at checkout.

    • Sales Tax: Sales tax will be applied where required by law. The applicable tax rate is based on the shipping address and will be calculated during checkout.
    • Promotions and Discounts: Promotional prices or discounts are only valid during the period specified and cannot be combined with other offers unless otherwise stated.

  • Price Errors:
    We make every effort to ensure accurate pricing; however, errors may occur. If a product is listed at an incorrect price, we will either contact you for confirmation before processing your order or cancel the order and notify you of the error.
    Tor Power Nari reserves the right to cancel any orders that contain pricing errors.

2. Order Acceptance

  • Order Confirmation:
    After placing an order, you will receive an order confirmation email, which serves as an acknowledgment of your purchase. However, this does not signify our acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where a product is out of stock or an error has been made in pricing or product description.

  • Order Processing:
    Orders are processed promptly upon receipt, typically within 1-2 business days. You will receive a shipping confirmation email once your order has been dispatched.

  • Account Information:
    When placing an order, you are required to provide accurate and up-to-date information. By submitting an order, you confirm that the information provided is complete and accurate.

3. Payment

  • Accepted Payment Methods:
    We accept various payment methods, including:

    • Credit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay

    All payments are securely processed through our third-party payment processor. For your protection, we do not store your credit card information.

  • Order Total:
    The total cost of your order, including the product price, sales tax, shipping fees, and any applicable discounts, will be clearly shown during checkout. You will be asked to confirm your payment details before submitting the order.

  • Billing Address:
    Ensure the billing address you provide matches the address on file with your payment provider to avoid delays or issues with payment processing.

4. Shipping and Delivery

  • Shipping Methods and Fees:
    We offer various shipping options, including standard and expedited services. Shipping fees are calculated based on your location and the weight of your order. You will be presented with shipping options during checkout.

  • Shipping Time:

    • Standard shipping typically takes 5-7 business days within the U.S.
    • Expedited shipping is available for faster delivery (typically 2-3 business days).
    • International shipping times may vary based on the destination country.

    Delivery times are estimates and may be subject to delays due to factors outside of our control, such as weather, customs processing, or carrier issues.

  • Tracking Information:
    Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package’s progress.

5. International Orders

We currently offer shipping to select international destinations. International customers are responsible for:

  • Customs Duties and Taxes:
    All customs duties, import taxes, or any other charges incurred during international shipping are the responsibility of the customer.

  • Customs Delays:
    Delivery times for international orders may vary due to customs processing, which may delay your order.

6. Cancellations and Modifications

  • Order Cancellations:
    We understand that sometimes things change. If you need to cancel your order, please contact us immediately at info@torpowernari.net or call 858-924-8033. Cancellations must be made within 24 hours of placing your order. After this period, the order may already be processed or shipped, and we may not be able to cancel it.

  • Order Modifications:
    If you need to modify your order, such as changing the shipping address or product quantity, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

7. Customer Service and Support

If you have any questions about our products, pricing, or your order, our customer support team is here to assist you.

8. Refunds and Returns

For information on returns, exchanges, and refunds, please refer to our Refund and Return Policy. All returns must be processed within 30 days of receiving your order. Products must be returned in their original condition and packaging to qualify for a full refund.

9. Disclaimer of Warranties

All products sold on Tor Power Nari are subject to manufacturer warranties, if applicable. Tor Power Nari makes no additional warranties, express or implied, regarding the products sold. We do not guarantee the performance, reliability, or durability of any product after it has been used, and we are not responsible for any defects that occur during the use of the products.

10. Limitation of Liability

In no event shall Tor Power Nari be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability is limited to the total purchase price of the product(s) you purchased.